Privacy Policy

(Last Updated: 1st September 2025)

At ADHD Hall, we understand that trust and confidentiality are essential. We’re committed to handling your personal information with care, transparency, and respect. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. We will never sell, rent, or share your information with anyone for marketing purposes. We only use your details to provide our support services and stay in touch about your enquiries, sessions, or groups.

1. Information We Collect
When you get in touch with ADHD Hall or take part in our services, we may collect:

• Your full name

• Email address

• Telephone number

• Emergency contact details

• Relevant background information you choose to share (to help us provide appropriate ADHD support, advocacy, or assessment services)

We do not collect or store detailed therapy or session notes on this website.

2. How We Use Your Information
We only use your information to:

• Respond to your enquiries or requests

• Arrange and manage appointments or assessments

• Provide support, counselling, or group sessions

• Send occasional updates or newsletters (only if you choose to subscribe in the future)

We will always ask for your consent before using your information for any new purpose.

3. Storage and Security
Your personal information is stored securely and accessed only by ADHD Hall. We take appropriate steps to protect your data from loss, misuse, or unauthorised access. If we use secure third-party services (for example, for online booking, contact forms, or payment processing), these providers are carefully selected and comply with UK data protection regulations.

4. Accuracy and Retention
We aim to keep your information accurate and up to date. If your contact details change, please let us know so we can update our records. We keep your information only for as long as necessary to provide our services and to meet any legal, regulatory, or professional obligations.

5. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the right to:

• Request access to the personal information we hold about you

• Ask us to correct or delete your information

• Withdraw consent at any time (where applicable)

If you’d like to make a request, please contact us using the details below. We’ll respond within 30 days.

6. Cookies and Analytics
At present, ADHD Hall does not use cookies or analytics tools on this website. If we introduce them in the future (for example, to understand how visitors use our site or to improve our services), we’ll update this Privacy Policy and give you clear options to manage your preferences.

7. Contact Us
If you have any questions or concerns about this Privacy Policy, or how your data is handled, please contact us via our Contact Us page:

🌐 www.adhdhall.com.